Wednesday, June 16, 2010

What Today's Customers Want

INFORMATION INDEPTH NEWSLETTERS
Executive Strategy Weekly Edition
June 16, 2010

Oracle
Information InDepth

SPECIAL REPORT

Taking Care of Your Customers
Social networking tools gave companies a whole new way to reach customers, but it also raised customers' expectations. Today's companies need a 360° view of their customers, and be able to deliver what they want, when they want it— and to wherever they are. Oracle releases, like this spring's launch of Oracle CRM on Demand 17, are designed to give you the insight you need to succeed with your customers'.

Read more about how to use today's tools to reach your customers, plus sign up for an upcoming webcast to find out how to gain unique insights into next generation customer experience management solutions. More...

TECH DIVE

Demo: Oracle CRM is ready for the Apple iPad!
Siebel CRM on the iPad enables organizations to add another option to their mobile CRM line-up, collaborate more effectively and lower total cost of ownership with an improved user experience. See how it works in this short demo. More...

NEWS

Call for Nominations: 'Enable the Eco-Enterprise' Award
Is your company using Oracle products to help protect the environment while reducing costs? Submit a nomination form by Friday August 6, 2010 for a chance of winning one of 15 prizes. More...

New Oracle Information Rights Management Release
Just released is the latest version of the market leading document security technology from Oracle. Oracle IRM 11g is the result of over 12 years of development and innovation to allow customers to provide persistent security to their most confidential documents and emails. More...

Shipshape: SYSTIME Helps Royal Caribbean Cruises Ltd. Upgrade to JD Edwards EnterpriseOne
RCCL is realizing improved statutory reporting with JD Edwards EnterpriseOne. Cost is managed more effectively because transactions can be viewed in currency other than U.S. dollars. The new system also eliminated cumbersome manual processes. More...

TWEET OF THE WEEK

  From @oracletechnet
Relax, tweeting is good for you! nyti.ms/cicOpH

WEBCAST

Social BPM: Integrating Enterprise 2.0 with Business
"At its heart, collaboration has always been a part of business process management," says Dan Tortorici, Oracle's Director of BPM Product Marketing. "The good news is that with today's technologies collaboration has actually moved forward quite a bit with some new and interesting ways to communicate." Watch now...

OPINION

Supply Chain Issues in the High-Technology Semiconductor
To understand the implications of these trends and the industry response, Oracle, in conjunction with Global Semiconductor Alliance, conducted a survey of supply chain executives. The survey was designed to understand participating companies—supply chain priorities, their key process capability gaps and the strategic initiatives to address the gaps. Read about from Sanjiv Chopra, Senior Director in Oracle's Industry Strategy & Insight Group More...

THOUGHT LEADERSHIP

Five Ideas Lean
"What we've all experienced in the past couple of years is a shift in demand...It's really a new ball game for a lot of [Oracle] customers out there." —Gerald O'Sullivan, Director, Value Chain Planning, Oracle

Read more big ideas about handling your supply chain on Profit Online.

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Focus on: Wetware Upgrades

June 2010

Architect Community Newsletter

Focus on: Wetware Upgrades

Let's face it, IT is not a good career choice for those who enjoy resting on their laurels. For architects in particular, dealing with change is a critical part of the job. Keeping up with a learning curve that looks more like a ninety-degree angle is as much about continuing education as it is about continuing employment. So this edition of Oracle's Architect Community newsletter features a couple of items from Oracle University that'll help you upgrade your gray matter and stay on top of your game. Of course, digging into the rest of the content in this newsletter won't cost you any brain cells, either.

—The Oracle Technology Network Team (See Team Blog)

 
Featured Content

Live Virtual SOA Training from Oracle University

Enroll in "SOA: Architectural Concepts and Design Principles," a four-day Live Virtual Class that teaches you the key concepts associated with a SOA architecture, including principles, service design, and infrastructure. Learn more.

Java Enterprise Architect Learning Path from Oracle University

This learning path equips prospective Java software architects with the knowledge and strategies to design and architect Java EE compliant applications for enterprise systems. Learn more

Other Topics

Podcast: The Evolution of Enterprise Architecture

Oracle ACE Directors Mike van Alst (IT-Eye) and Jordan Braunstein (Visual Integrator Consulting) and Oracle product manager Jeff Davies debate a variety of issues affecting architects and architecture, including social computing, the role of technology, the effects of Baby Boomers and Generations X and Y working together (or trying to), and what it takes to be a good architect.
· Listen to Part 1
· Listen to Part 2
· Listen to Part 3
· Listen to Part 4

Panning for Gold: Finding Real Value in Conversations about Enterprise Architecture

Conversations about enteprise architecture are happening in offices and meeting rooms and on blogs and social networks and everywhere else architects congregate. But how much of the conversation has any real value? Read the article

The Web Service May Not be the Bottleneck!

Troubleshooting a performance issue? Shopzilla's Rudi Hacopian explains why the performance bottleneck isn't always related to the resource being tested. Read the article

Dynamic Data Lookup in a Business Process

Simone Geib shows how dynamic data can be retrieved at run-time in a business process through Domain Value Maps in Oracle SOA Suite, and the similarities to an XML MetaData Cache control in Oracle WebLogic Integration. Read the article

New: Oracle VM Windows Paravirtual (PV) Drivers 2.0

The new release of Oracle VM Windows Paravirtual (PV) Drivers 2.0 adds new guest OS support for Microsoft Windows Server 2008 R2 and Windows 7. Learn more

Announcing Oracle ECM Suite 11g

Ajay Gandhi and Andy MacMillan discuss what's new in Oracle ECM Suite 11g, including next-generation desktop integrations and a vastly more scalable platform. Watch the video

Oracle and AmberPoint

Oracle VP Ed Horst (former Amberpoint CMO) discusses the enhanced end-to-end SOA runtime governance, business transaction management, and cross-platform management capabilities available with the combination of Oracle and AmberPoint. Watch the webcast

New IT Optimization and Consolidation Strategies

Oracle's Alan Levine explores a practical approach to building your optimization roadmap. Topics covered include rationalization, virtualization, data center consolidation, cloud computing, and the latest in database machines. Watch the webcast

Oracle Customer SuccessCast: US Oncology

US Oncology's Rob Calvert discusses the development of the iKnowMed EHR system. Listen to the podcast

Java Virtualization with Oracle Fusion Middleware 11g

Oracle Vice President Adam Messinger discusses Java virtualization with Oracle Virtual Assembly Builder and Oracle Weblogic Suite Virtualization Option. Watch the video

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From the Oracle Blogosphere 

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Upcoming Workshops & Events 

More events for architects

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Upcoming Webcasts 

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Offers & Promotions 

OTN Members Only: 35% off Thomas Erl's SOA Design Patterns

In cooperation with experts and practitioners throughout the SOA community, best-selling author Thomas Erl brings together the de facto catalog of design patterns for SOA and service-orientation. Enter promo code OTNMEMBER before June 30 for 35% off. Order now

Oracle Customer Success Self-Assessment
Take this 10-minute assessment and receive a detailed, personalized benchmark study including industry comparison, IT practice suggestions, and recommended steps to get more out of your Oracle investment. Learn more

Oracle Fusion Middleware Innovation Awards 2010

Does your company make innovative use of Oracle Fusion Middleware? Nominate your organization today for a chance to be recognized for your cutting-edge Oracle Fusion Middleware solution. Learn more

Call for Nominations: Enable the Eco-Enterprise Awards

Is your company using Oracle products to help protect the environment while reducing costs? Submit your nomination for an Enable the Eco-Enterprise award, to be presented at Oracle Open World. Learn more

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Oracle ACE Profile
Eric ElzingaOracle ACE Eric Elzinga is an Oracle Integration Specialist with IT-Eye in the Netherlands. He has over 10 years of experience in IT and still enjoys his daily job. He particularly enjoys learning about new developments and technologies and sharing his knowledge with colleagues and other consultants."In his spare time he plays soccer, relax with friends and when the weather is nice he will go for a ride on his motorcycle.

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Tuesday, June 15, 2010

Web meetings on your iPhone...Headlines from Innovate 2010...More

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IBM June 2010  
Join a web conference from your iPhone, iPad, iPod Touch or BlackBerry Bold! Try the FREE LotusLive Mobile Meetings app beta.
 

SPECIAL REPORT: HEADLINES FROM INNOVATE 2010

Also in this issue: Customer moves to Cognos on System z, never looks backThree clicks to smarter decisionsFree LotusLive Mobile Meetings beta app for iPhone, BlackBerry BoldProving ground for green softwareIBM agrees to acquire Sterling CommerceDon't miss the Exceptional Web Experience event

PLUS more content based on your interests!

Stories In Detail
Develop highly innovative products with new IBM Rational offerings   Develop highly innovative products with greater flexibility, speed and security

Software is the invisible thread running through smarter products, enabling the new features and innovations customers want most. Learn about new IBM Rational® offerings that can help your company establish a strong software and systems competency – so you can deliver innovative products and services that set you apart from your competition, no matter what industry you’re in.

Read about all the new offerings.

Find more information and resources here
Integrated product management   Design, deliver and manage smart products with integrated product management

On a smarter planet, each generation of products is more complex than the previous one. New IBM Rational integrated product management offerings combine hardware, software and services to help you manage this complexity – and successfully design, deliver, and subsequently manage the lifecycle of your next-generation solutions.

Get the details
Secure by design   Build products that are more secure, by design

In smarter products, security is factored into the design – not bolted on after the fact, when it's far more costly to integrate. New IBM Rational software can help your organization seamlessly build automated security into your applications, from the ground up – and deliver products that are secure by design.

Learn more about the IBM Secure by Design initiative.

Read about new security solutions from IBM Rational
IBM agility@scale   Deploy a flexible, affordable infrastructure for software delivery – respond with IBM agility@scale

Today software development and delivery teams have to respond more quickly to changes in the marketplace, and deliver more value – all with fewer resources than ever. IBM agility@scale™ lets your teams leverage a dynamic, affordable infrastructure that includes cloud computing solutions, integrated solutions for the industry-leading POWER7™ and System z™ platforms, and flexible licensing schemes.

Discover the benefits of agility@scale
Industry frameworks   Meet software and product development challenges specific to your industry – with help from IBM

Based on insight and expertise gained from tens of thousands of customer engagements, IBM Industry Frameworks combine IBM middleware, industry standards and best practices to help your organization solve industry-specific problems – and seize opportunities to differentiate your products from the competition.

IBM Rational has recently added functionality to the IBM Industry Frameworks for banking, chemicals and petroleum, insurance, and service provider delivery.

Learn more about all IBM Industry Frameworks here
Rational for z   Experience the ultimate in flexible, affordable System z application development

The new release of IBM Rational Developer for System z revolutionizes the way organizations develop and test mainframe applications – and includes a new Rational Developer for System z Unit Test feature for deploying a more-affordable IBM System z™ application development and test environment on a low-cost x86 Linux® system.

Learn about the latest IBM Enterprise Modernization solutions
Smarter cities - Babcock Ranch   Pioneering sustainable city turns to IBM for planning and development software solutions

The developers of Babcock Ranch, the first-ever fully sustainable city in America, will use IBM software to plan and design the city’s extensive technology systems. City planners will use IBM Rational Focal Point™ software to coordinate engineering, construction and economic development, and to help manage the complexity of building a smart city.

Learn how IBM is helping to build smarter cities around the globe.

Read more about IBM software and Babcock Ranch
Numius moves client to Cognos BI on System z   Customer moves BI environment to Cognos on
System z – and never looks back

Numius Performance Management, an IBM Business Partner, moved a client from a distributed business intelligence (BI) architecture to IBM Cognos® running on the IBM System z mainframe platform – for dramatically improved performance, scalability, and capacity to grow the business to serve more customers.

Watch the video (and read the transcript)
Three clicks to smarter decisions   Make smarter decisions – in just three clicks

IBM SPSS Decision Management puts predictive analytics directly into the hands of business users! It takes just three clicks to set up data for quick and efficient modeling, select the best-performing models automatically, and get results in simple, easy-to-interpret charts and graphs.

Find information and resources here
web meetings on iPhone and BlackBerry   Join a web conference from your iPhone, iPad, iPod Touch or BlackBerry Bold

Currently available as a no-charge beta, the LotusLive™ Mobile Meetings smartphone app lets you access your LotusLive network and collaboration services – including webcast services, instant messaging and more – from your Apple® iPhone®, iPad®, iPod Touch® or BlackBerry® Bold™ smartphone.

Learn more and download the beta today
Green Data Innovation Center   IBM Green Data Innovation Center: A green proving ground for IBM developers

In order to help its clients create greener data centers, IBM looks inward to assess the energy and environmental impact of its own products under development. Enter the IBM Green Data Innovation Center – a dedicated facility for validating IBM’s green product offerings, and enabling IBM innovators to build and test new applications and solutions at low or no cost.

Register and read all about it
IBM acquires Sterling Commerce   IBM reaches agreement to acquire Sterling Commerce from AT&T

By acquiring the Dublin, Ohio-based company, IBM will expand its ability to help companies create more intelligent and dynamic business networks, by simplifying and automating the way they connect and communicate with customers, partners and suppliers.

Learn more about the planned acquisition
Exceptional web experience   The Exceptional Web Experience event is almost here – don’t miss it!

At IBM Portal Excellence Conference 2010 – Americas you’ll gain insight into critical business issues, and get hands-on experience with the latest technologies for creating exceptional web experiences - including Web portals, content management, social networking, mobile computing, online commerce, business process management and much more.

Join us July 19-22 in Chicago – register TODAY
Information management for the mainframe   Get the most from IBM Information Management software for the mainframe – get the e-Kit

Get complimentary access to resources that can help you better utilize the superb capabilities of IBM Information Management software for System z – including IBM DB2® for z/OS® and DB2 for z/OS Tools, IMS™ and IMS tools, and software for data warehousing, business intelligence (BI), data governance, and enterprise content management (ECM).

Learn more and register for the e-Kit
Cloud made easy with System z & Linux   Cloud computing made easy with IBM and Linux – replay this popular webcast

Get a straightforward explanation of cloud computing from Judith Hurwitz, industry analyst and co-author of Cloud Computing for Dummies. Learn why Linux® is so well suited for cloud applications – and how IBM’s cloud computing options and Linux can make it easy to implement cloud computing at your company.

Register and watch the replay
InfoSphere BigInsights   Get big value from big data

IBM InfoSphere™ BigInsights is a portfolio of software and services for analyzing BigData - the new, massive amounts of data being generated by businesses and the Web, including structured data from applications and unstructured data from feeds, tweets, videos, images and more. InfoSphere BigInsights is powered by Apache Hadoop™, an open-source technology designed specifically for analysis of Internet-scale information volumes.

Learn more about InfoSphere BigInsights
New Informix pricing   New Informix pricing includes two free editions

In May IBM announced new packaging and pricing for IBM Informix® software, including two new editions – Informix Innovator-C Edition, and Informix Ultimate-C Edition for both Windows® and Mac OS® X – that customers can download, develop and deploy in production at no cost (redistribution requires purchase of a separate license).

Find more on all Informix software here
Unified communications and collaboration   Experience the power of unified communications and collaboration

How can you keep your people more in-touch and productive? By integrating real-time, unified communications and collaboration (UC²) tools – voice, data, video, IM – into email, productivity applications and business processes. Read this white paper to learn about end-to-end IBM UC² solutions and the difference they can make for your company.

Register and read the paper
Upgrade to WebSphere Portal 6.1.5   Further improve your portal experience – get the latest WebSphere Portal upgrade

IBM WebSphere® Portal and WebSphere Portal Express® 6.1.5 simplify and speed page creation, integrate with third-party applications, and add a number of new and enhanced features that lower cost of ownership and make the most of your portal investments.

Don’t wait any longer – upgrade now



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The show may be over - but it's always time to Innovate!
Watch Innovate keynote replays
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Replay keynote speeches from all four days of Innovate 2010 - a great way to review, whether you attended or not!
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Innovate Comes to You!
Innovate 2010 Comes to You
Missed the big event in Orlando? Not to worry - Innovate 2010 is coming to a city near you, from July through December 2010.
Bookmark this list of upcoming dates

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IBM Passport Advantage prices for selected IBM Rational Team Concert products have been reduced by 50%.
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