OpenWorld Preview: Don't Miss Sessions Including Oracle Fusion CRM

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INFORMATION INDEPTH NEWSLETTERS Customer Relationship Management Edition August 2010

NEWS  OOW: Don't Miss Sessions Including Oracle Fusion CRM With nearly 100 sessions, the CRM track at Oracle OpenWorld 2010 has been designed to provide unprecedented insight into the breadth and depth of Oracle's CRM portfolio—including a series of key activities showcasing Oracle Fusion CRM. More... New Product Launch: Oracle's Revenue Management for Public Sector Authorities Solution In the face of shrinking tax bases and ever-changing tax laws, Oracle's newly launched revenue management for public sector authorities solution optimizes all aspects of the revenue collection process, including taxpayer services and management of legislative requirements. More... Q&A: Telecom Expert Unlocks Oracle's New Rapid Offer Design and Order Delivery Solution Oracle CRM Newsletter recently sat down with telecom expert Brian Kracik to discuss Oracle's latest integrated rapid offer design and order delivery solution for the telecom industry. The solution is designed to create a flexible, highly automated order management environment that can unlock new sources of revenue, increase customer satisfaction, and improve speed to market. More... CUSTOMER HIGHLIGHTS Oracle Helps Department of Human Services Aid Australian Fire Survivors Learn more about how Oracle CRM On Demand helped the department of Human Services for the state of Victoria, Australia, during the devastating wildfires in February 2009. *Read the story in Profit Online *Watch the video  ANALYST REPORTS Oracle CRM On Demand and Siebel CRM are rated as Leaders for large companies in the latest Forrester Wave report for large organizations. Read More Oracle CRM On Demand rated as Leader for midsize companies in latest Forrester Wave report for midsize organizations. Read More Oracle rated as leader in latest Gartner's Magic Quadrant for CRM Multichannel Campaign Management. Read More EDUCATION CRM Training from Oracle University Now offered in a live virtual class format, the CRM Fundamentals Release 9.1 course will provide you with a solid grounding in the concepts and tasks you will need to work with many Oracle's PeopleSoft Enterprise CRM applications. Get complete details about Oracle University training. SURVEY Take a Survey For a Chance To Win a $100 Amazon Gift Certificate As a valued Oracle customer, we invite you to participate in a survey that will give us a better understanding of your business needs. Your feedback will help us plan future release, prioritize features, and guide product strategy. Winner will be contacted by e-mail by October 1. Take Survey

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